Privacy Policy

1. Introduction

Caowl Studios ("we", "our", or "us") is a Stockholm-based creative studio that builds brands and digital experiences. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at caowl.studio and use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information – Name, email address, phone number, and company name when you submit our contact form
• Usage data – How you interact with our website, including pages visited and time spent
• Technical data – IP address, browser type, device type, and similar technical information
• Cookies – Small data files stored on your device (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Improve our website and user experience
• Send relevant updates about our work (only if you have opted in)
• Analyze website traffic and usage patterns
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on: (a) your consent when you contact us or opt in to communications; (b) our legitimate interests in operating our business and improving our services; and (c) where necessary to perform a contract with you.

5. Cookies

Our website uses cookies and similar technologies to enhance your experience. These include essential cookies (required for the site to function), preference cookies (to remember your settings), analytics cookies (Google Analytics, to understand how visitors use our site), and advertising cookies (Google Ads and the Meta Pixel from Meta Platforms – Facebook/Instagram – to measure how our ads perform, known as conversion measurement, and to show our ads to people who have already visited the site, known as remarketing). Analytics and advertising cookies are only set after you accept in our cookie banner. To measure conversions accurately, we may also share limited event data and hashed (irreversible) identifiers – such as your email or phone number when you submit a form – with Google and Meta, both from your browser and from our server. This sharing happens only after you accept, and never if you decline. You can decline, or change your choice at any time, through cookie settings, or manage cookies in your browser.

6. Third-Party Services

We may use third-party services such as analytics providers, hosting services, and communication tools. These providers may collect and process data on our behalf. We choose partners who comply with applicable privacy laws and do not sell your personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are typically retained for the duration of our business relationship and for a reasonable period thereafter.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at team@caowlstudios.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in compliance with applicable data protection laws, including through standard contractual clauses where required.

11. Children

Our website and services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Caowl Studios
Stockholm, Sweden
Email: team@caowlstudios.com